Communicating effectively with someone living with dementia
Communication is far more than words. Tone, expression, pace and touch all play a part, especially when memory and language begin to change.
Slow down and smile
A calm, unhurried voice and a warm smile tell someone they are safe long before any words register. This is often more important than what you actually say.
One thing at a time
Short sentences and one question at a time. Avoid open-ended questions when a simple choice would do. Would you like tea or coffee is easier than what would you like to drink.
It is okay to sit in silence
Not every visit needs a conversation. Holding a hand, watching the garden together, listening to a favourite record. Presence itself is communication.
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