FAQ’s & Useful Links

What tasks will the carers complete?.

Is Generations Care Agency registered with the appropriate governing bodies / professional associations?

Have the carers undergone a Disclosure and Barring Services (DBS) check?

How are the carers trained?

What is live- in care?.

Can I choose the carer I want?

Can I approach you directly and for just a talk?

How much will it cost?

Can I get financial support from Social Services?

How long can I get support for?

What if I don’t like my regular carer?

What tasks will the carer complete?.

What happens if my regular carer goes on holiday?

How will my care be managed?

What qualifications have the Senior Carers got?

How do I complain?

Please find below a selection of useful links:

Care Quality Commission – www.cqc.co.uk
Careaware Funding – www.careaware.co.uk
Derbyshire County Council – www.derbyshire.gov.uk
NHS – www.nhs.uk

Registered with:

Areas we cover:

We cover all the Chesterfield area and surrounding areas Eckington / Dronfield / Dunston / Staveley / Bolsover/ Clowne / Mastin Moor / Duckmanton / Inkersall / Middle Croft Brimington / Hollingwood / Whittington / Newbold / Loundsley Green / Ashgate / Holmehall / Brampton / Walton Holymoorside / Boythorpe / Wingerworth / Tupton / Claycross

Head Office:

Generations Care Agency Ltd
Suite 29 Clocktower Business Centre
Works Road, Hollingwood
S43 2PE

01246 471991